Conflict Resolution in the Workplace online training
‘Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’
Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.
Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas.
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
What is the course and what does it include?
The course is a CPD approved online video based training course with 6 modules:
Each module is explained clearly in plain English through video, and has a short test at the end of each module with a 70% pass rate. The course takes on average 45 minutes.
Course approved by:
WHY ONLINE TRAINING FROM ABTAC?
✓ Try before you buy- trial a module for free
✓ Learn whenever you or your employees want 24/7
✓ Validation on each module to ensure understanding
✓ Video based with a combination of a presenter, animations, and quiz style questions
✓ Business accounts available, allowing multi-by discounts and dashboards to track users
What are the Recommended System Requirements?
- Operating System: Windows XP/7/8, Mac OSX (10.6)
- Browser: Chrome 20+, Firefox 28+, Internet Explorer 9, Safari for Mac 5+
- Video: Up to date video drivers
- Memory: 1Gb+ RAM
- Additional Software: Flash Player 10+
- Download Speed: Broadband (3Mb+)
What is the average course duration?
The course takes on average 45 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).
WHAT IS THE COST?
The Conflict Management online training course (approved by the CPD) costs £35 per individual candidate.