For business customers
Help with your account
On this page you will find:
Alternatively, for more information for individual candidates.
- What is a business account and how to get one
- How to log-in to your business account
- Your business training license statistics
- How to find out details about individual user accounts
- How to assign licenses to individual candidates
- How to download candidate certificates
- How to get reports
- How to buy more licenses
Alternatively, for more information for individual candidates.
What is a business account and how to get one
Using a business account, you are able to purchase multiple licenses at once and assign them to individual staff members. By purchasing multiple licenses with a business account you may receive discounts.
To set up or find out about a business account please contact us:
[email protected]
0773 622 7088
Using a business account, you are able to purchase multiple licenses at once and assign them to individual staff members. By purchasing multiple licenses with a business account you may receive discounts.
To set up or find out about a business account please contact us:
[email protected]
0773 622 7088
How to log-in to your business account
The first thing you will need to do to access your business admin panel is login. You can do this by going to our e-learning business customer log-in page. Then simply input your username and password supplied by email in the required text boxes (screenshot below).
The first thing you will need to do to access your business admin panel is login. You can do this by going to our e-learning business customer log-in page. Then simply input your username and password supplied by email in the required text boxes (screenshot below).
Your training license statistics
Once you are logged into the admin panel you will see this page (screenshot below). The page contains a breakdown of your licences statistics. On this page you can see a list of all the eLearning courses you can access with the total number of licences you have purchased, how many of the purchased licences have been used and how many are still available for use.
Once you are logged into the admin panel you will see this page (screenshot below). The page contains a breakdown of your licences statistics. On this page you can see a list of all the eLearning courses you can access with the total number of licences you have purchased, how many of the purchased licences have been used and how many are still available for use.
How to find out details about individual user accounts
From the ‘Individual User Accounts Overview’ section a user’s name will be clickable and you can view/edit details associated with their account including - if they have logged into their account, if they have completed their training (and on what date), assign additional licences to them, view their login details, update their email address and download a copy of their certificate (if they have successfully completed a course.
From the ‘Individual User Accounts Overview’ section a user’s name will be clickable and you can view/edit details associated with their account including - if they have logged into their account, if they have completed their training (and on what date), assign additional licences to them, view their login details, update their email address and download a copy of their certificate (if they have successfully completed a course.
How to assign licenses to individual candidates
To assign one of your course licences to a candidate, click the ‘Users’ option in sidebar on the left hand-side of the screen. Input the user’s first name, last name and email address in the text boxes at the top of the page (screenshot below) and click one of the check boxes to assign a licence for a course and press ‘Submit’. The user will then receive an email with their login details and a link to the login page.
Note: Once a user has been created, their name and details will appear in the ‘Individual User Accounts Overview’ section at the bottom of the page.
To assign one of your course licences to a candidate, click the ‘Users’ option in sidebar on the left hand-side of the screen. Input the user’s first name, last name and email address in the text boxes at the top of the page (screenshot below) and click one of the check boxes to assign a licence for a course and press ‘Submit’. The user will then receive an email with their login details and a link to the login page.
Note: Once a user has been created, their name and details will appear in the ‘Individual User Accounts Overview’ section at the bottom of the page.
How to download candidate certificates
Once a candidate has successfully completed one of the eLearning courses, you can download a copy of their certificate directly from your admin panel. To do this, you would click on the ‘Users’ option in the sidebar, click the user’s name from the overview section and then click the ‘DOWNLOAD’ button to the right of the completed course (screenshot below).
Once a candidate has successfully completed one of the eLearning courses, you can download a copy of their certificate directly from your admin panel. To do this, you would click on the ‘Users’ option in the sidebar, click the user’s name from the overview section and then click the ‘DOWNLOAD’ button to the right of the completed course (screenshot below).
How to get reports
A report can be downloaded from your admin panel using the ‘Get Report’ button in the sidebar (highlighted in screenshot below). The report will download in CSV format and will contain a list of all the users in your system, the course(s) allocated to them and the date they successfully passed the course (if applicable).
A report can be downloaded from your admin panel using the ‘Get Report’ button in the sidebar (highlighted in screenshot below). The report will download in CSV format and will contain a list of all the users in your system, the course(s) allocated to them and the date they successfully passed the course (if applicable).
How to buy more licenses
You can also purchase more licences for your business account using the ‘Buy Licences’ button highlighted in the screenshot below. This will take you to the payment system and once payment has been taken, the licences will be automatically added to your account.
You can also purchase more licences for your business account using the ‘Buy Licences’ button highlighted in the screenshot below. This will take you to the payment system and once payment has been taken, the licences will be automatically added to your account.
